Cancellation & Refund Policy

Reserving your date

Your date is secured once you've signed the performance agreement and paid the retainer. The retainer is due within 14 days of receiving your agreement, and the remaining balance is due two weeks before your event.

The retainer is non-refundable

Once paid, the retainer is non-refundable. From that point your date is held exclusively for you, and we turn away other inquiries for it.

If you need to cancel

• More than 60 days before your event: the retainer is kept, and you owe nothing further.
• Within 60 days of your event: the full balance is due.

Please let us know in writing as soon as you know you need to cancel, by emailing bookings@djlowso.com.

Changing your date

If your plans change, get in touch before canceling — we'll always try to help. You can move your date once without penalty, as long as you give at least 60 days' notice and the new date is available. Rates may be adjusted for prime dates. If the new date isn't available, the change is treated as a cancellation.

Questions

Email bookings@djlowso.com or call (818) 584-1335 — happy to walk you through anything before you book.

See also our Terms & Conditions and Privacy Policy.